Cookie Policy

  1. WHAT ARE COOKIES?

A cookie is a text file that a web server can save on your device's hard drive to store some kind of information about you as a user. Cookies are used for various purposes, such as storing data for future visits, recognising the user and avoiding asking for authentication again, knowing which pages you visit, or saving your preferences in customisable areas... Websites normally use cookies to obtain statistical information about their web pages and to analyse the behaviour of their customers/users.

Cookies used for any of the following purposes are exempt from the obligations laid down in Article 22.2 of the LSSI (Spanish Information Society Services Act):

  • Solely enabling communication between the user's device and the network.

  • Strictly providing a service expressly requested by the user.

The exempt cookies therefore include those whose purpose is:

  • “User input” cookies. These are stored on the device when the user enters information on a website. For example, when filling in a web form.

  • User authentication or identification cookies (session only). Their function is to identify a user when they enter their credentials to log in.

  • User security cookies. These are the cookies that detect security problems or risks. For example, those that detect repeated failed connection attempts.

  • Multimedia player session cookies. These allow multimedia content to be played on the websites the user visits. For example, videos that play automatically on entering a website are enabled by this type of cookie.

  • Load-balancing session cookies. These connect the website's server and the user's so that information can be transmitted between them.

  • User interface customisation cookies. These are the cookies that remember users' preferences while browsing a website. For example, the language, the chosen browser, etc.

  • Certain plug-in cookies for sharing social content. These are used when the user visits social networks through a website. For example, when sharing an article from a website on social media.

The specific uses we make of these technologies are described in the following sections.

  1. TYPES OF COOKIES

Cookies can be classified according to the following criteria:

Depending on who installs the cookie, they may be:

First-party cookies: These are sent to the user's terminal device from a device or domain managed by the publisher itself and from which the service requested by the user is provided.

Third-party cookies: These are sent to the user's terminal device either from a device or domain managed by us or by a third party, but the information collected by the cookies is managed by a third party other than the website owner.

Depending on their retention period, cookies may be:

Session cookies: These last for as long as the user is browsing the website and are deleted when browsing ends.

Persistent cookies: These remain stored on the user's device for a longer period, making it easier to keep track of the preferences chosen without having to repeat certain settings each time the website is visited.

Depending on their purpose, cookies may be:

Technical cookies: Technical cookies are those that are essential and strictly necessary for the correct functioning of a website and the use of the various options and services it offers. For example, session maintenance cookies, those that allow security features to be used, content to be shared with social networks, etc.

Customisation cookies: These allow the user to choose or customise features of the website such as the language, regional settings or browser type.

Analytics cookies: These are used by websites to create browsing profiles and to find out users' preferences in order to improve the range of products and services offered. They make it possible to monitor the geographical areas of greatest interest to a user, which website information is most popular, etc.

Advertising cookies: These store information on user behaviour obtained through the continuous observation of their browsing habits, which makes it possible to develop a specific profile in order to display advertising based on it.

  1. COOKIES USED ON OUR WEBSITE

www.casasheddy.com uses the following types of cookies on the website:

Technical cookies

These allow the user to browse the website, remember their passwords and use features such as the shopping basket.

Customisation cookies

These make it possible to know the user's preferences: language, products viewed.;

Analytics cookies

We use Google Analytics cookies to quantify the number of users who visit the website. These cookies make it possible to measure and analyse how users browse the website. This information allows CASAS HEDDY, S.A. to continuously improve its services and the experience of website users. For more information, you can consult the Google Analytics privacy page: https://support.google.com/analytics/answer/11397207?hl=es-419

The first-party and third-party cookies used on our website, installed on our own domain, are the following:

Cookie name

Purpose

First party/third party

Duration

When is it installed?

PHPSESSID

This cookie is native to PHP applications. The cookie is used to store and identify a user's unique session ID in order to manage the user's session on the website. The cookie is a session cookie and is deleted when all browser windows are closed.

Third party

Session

When the website is accessed

language

This cookie is used to store the user's language preference.

Third party

1 year

When the website is accessed

_gcl_au

This cookie is used to test the advertising efficiency of websites that use its services.

Third party

90 days

When cookies are accepted

test_cookie

This cookie is used to determine whether the user's browser supports cookies.

Third party

15 minutes

When cookies are accepted

_ga

This cookie is used to calculate visitor, session and campaign data and also tracks site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors.

Third party

1 year

When cookies are accepted

_gid

This cookie is used to store information about how visitors use a website, while also creating an analytics report on the website's performance. Some of the data collected includes the number of visitors, their source and the pages they visit anonymously.

Third party

1 day

When cookies are accepted

_ga_*

This cookie is used to store and count page views.

Third party

1 month

When cookies are accepted

IDE

This cookie is used to store information about how the user uses the website in order to show them relevant advertising in line with the user's profile.

Third party

1 year

When cookies are accepted

_gat_UA-*

This cookie is used to track user behaviour.

Third party

1 minute

When cookies are accepted

_gali

Used by Google Analytics to record the elements of the previous page that the user interacted with in order to reach the current page.

Third party

Session

When cookies are accepted

This website, like most websites, includes features provided by third parties.

Our website is a living website and new designs or third-party services may be added. This may occasionally change the cookie configuration and result in cookies appearing that are not described in detail in this policy.

The third-party cookies used on our website that are installed by third-party domains are the following:

Owner

Name

When is it installed?

Description

Duration

More information

Our site does not control the cookies used by these third parties. For more information about cookies from social networks or other external websites, we recommend reviewing their own cookie policies.

  1. INFORMATION AND OBTAINING CONSENT FOR INSTALLATION

www.casasheddy.com has sought to put in place appropriate mechanisms for obtaining the user's consent in relation to cookies, tracking pixels and web beacons that are not strictly necessary. This includes analytics or measurement tracking devices, which will not be installed unless the user expressly accepts them.

When our website is accessed, a pop-up appears providing full details about cookies and other tracking devices, offering granular acceptance of them.

Users will not have to give their consent each time they visit the website. We will keep your consent and tracking device preferences for a maximum period of 24 months. Before that period expires, we will ask you to renew your consent in relation to cookies and other tracking devices.

  1. HOW CAN I PREVENT COOKIES FROM BEING INSTALLED?

The user may refuse the installation of all cookies and other tracking devices, according to their preferences, except for those they expressly authorise and those of a technical nature that must be installed to ensure the correct functioning of the website, by selecting the ones they wish to install or refuse in the pop-up or cookie acceptance window that appears on entering the home page. There are, however, other ways of preventing cookies or other tracking devices from being installed on your device, as set out below.

The user can configure their browser to accept or reject the cookies it receives, or to have the browser notify them when a server wants to save a cookie. If some technical cookies are disabled, the correct functioning of some of the website's features cannot be guaranteed.

The user may prevent the storage on their device of the "analytics and advertising” cookies from Google Analytics by means of the opt-out systems provided by Google Analytics.

Below we also provide some examples of how to disable cookies:

  • Through the browser's own settings:

For further information, please visit the website of the Spanish Data Protection Agency, which provides help on configuring privacy on social networks, browsers and mobile operating systems. More information. 

  • Through third-party tools:

There are third-party tools available online that allow users to detect the cookies on each website they visit and to manage their deactivation, for example:

http://www.ghostery.com

http://www.youronlinechoices.com/es/

In any event, the user can allow or block cookies, as well as delete their browsing data (including cookies), from the browser they use. Please consult the options and instructions offered by your browser for this purpose. Please note that if you accept third-party cookies, you will need to delete them through the browser options.

  1. LINKS TO OTHER WEBSITES

If you choose to leave our website via links to other websites not belonging to our entity, we shall not be responsible for the privacy policies of those websites or for the cookies they may store on the user's computer.

  1. HOW DO WE COLLECT AND USE IP ADDRESSES?

The website's servers may automatically detect the IP address and domain name used by users.

An IP address is a number automatically assigned to a computer when it connects to the Internet. This information allows the data to be subsequently processed in order to know whether consent has been given for the installation of cookies and to carry out purely statistical measurements to determine the number of visits made to the website, the order of visits, the point of access, etc.

  1. INTERNATIONAL DATA TRANSFERS

The cookies and other tracking devices installed on our web domain are installed on our server, so the data collected by them is not subject to international data transfers.

Third-party cookies installed on our website by third-party domains may be subject to international data transfers. For more information about any international data transfers that these cookies may involve, we recommend clicking on the “more information” section of the cookie you wish to consult.

You can find out about any transfers that may be made by the third parties identified in this Cookie Policy in their respective policies (see the following link: https://policies.google.com/technologies/cookies?hl=es)

  1. UPDATES TO OUR COOKIE POLICY

This policy is reviewed periodically to ensure it remains valid, and it may therefore be modified. We recommend that you visit the page regularly, where we will inform you of any updates in this regard.

Casas Heddy

Your health and recovery resort located in Puerto del Carmen, in the heart of Lanzarote.

EN

Contact us

Calle Traspiés, 1 35510
Puerto del Carmen
Lanzarote

Casas Heddy

Your health and recovery resort located in Puerto del Carmen, in the heart of Lanzarote.

EN

Contact us

Calle Traspiés, 1 35510
Puerto del Carmen
Lanzarote

Casas Heddy

Your health and recovery resort located in Puerto del Carmen, in the heart of Lanzarote.

EN

Contact us

Calle Traspiés, 1 35510
Puerto del Carmen
Lanzarote